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Product Knowledge Foundation Questions

Baseline understanding of the company and its primary product or service: what problem it solves, who the users or customers are, the product value proposition, key features and capabilities, major components and high level technical architecture, and how it competes in the market. Candidates are expected to have researched the product enough to clearly summarize its purpose, target users, core workflows, and business goals, and to explain at a basic level how the technology and integrations enable those outcomes. Interviewers use this to assess research preparation, domain comprehension, ability to synthesize product information, and clear communication of product value rather than deep technical expertise.

MediumTechnical
0 practiced
If the product must meet regulatory requirements (e.g., HIPAA, PCI, or GDPR), describe three operational changes SRE must implement to comply. Discuss monitoring and logging, access controls and least privilege, secure data handling, and incident reporting/auditing considerations.
EasyTechnical
0 practiced
Based on your research, list likely third-party integrations used by this product (examples: payment gateways, identity providers, analytics, cloud services). For each integration name one operational risk and a concrete mitigation an SRE should implement (e.g., circuit breaker, rate-limit handling, fallback behavior).
HardTechnical
0 practiced
The product's business goal for the year is to be the market leader in low-latency experience across regions. As head of SRE, draft a 12-month reliability strategy aligned to that business objective: include SLO/SLI framework, organizational changes, tooling investments, incident maturity goals, disaster recovery planning, and a prioritized roadmap with expected ROI for each initiative.
HardTechnical
0 practiced
Design a strategy and tooling approach to automatically discover and maintain a service dependency graph for the product: include methods to detect inbound/outbound dependencies (tracing, build metadata), how to weight criticality, and how this graph integrates with incident impact analysis and runbook selection.
HardSystem Design
0 practiced
Design a multi-region deployment plan for the product that requires full failover within 5 minutes for region outages and must maintain session consistency for transactional operations. Describe active-active vs active-passive options, data replication approaches, DNS failover considerations, session management, conflict resolution, and a testing plan for failover exercises.

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