User Centric Problem Analysis Questions
When presented with a problem, your ability to understand user perspective, empathize with pain points, and develop solutions that solve real user problems. Distinguishing between user problems and business problems.
EasyTechnical
0 practiced
Explain the '5 Whys' technique and apply it to the problem: 'Signup completion rate dropped from 40% to 20% in the last month.' Show at least 5 layers of 'why' and indicate what data or research you would collect at each layer to validate whether you've reached a root cause or need to keep digging.
HardSystem Design
0 practiced
Design a continuous discovery program and supporting instrumentation for a company with 8 product teams. Specify recommended tooling (for qualitative notes, analytics, and synthesis), roles and responsibilities (who owns what), cadence for interviews and synthesis, how to share learnings, and how discovery outcomes feed prioritization and the roadmap.
HardTechnical
0 practiced
You're evaluating two initiatives: a growth feature that promises an immediate MAU lift and a platform investment that will likely improve 12-month retention and reduce technical debt. Describe a rigorous approach to evaluate which to prioritize, how to present a recommendation to stakeholders, and how you would structure experiments or phased work so both short-term and long-term objectives are protected.
MediumSystem Design
0 practiced
Outline a 5-day discovery sprint with a cross-functional team (product, design, engineering, research, and sales) aimed at validating whether a new feature solves a real user problem. For each day provide objectives, required activities, deliverables, participants, and a recommended low-fidelity testable artifact to validate assumptions by day 5.
EasyTechnical
0 practiced
Given the scenario: 'Users commonly abandon onboarding at step 3 where they must upload identity verification documents', write three concise one-sentence user-centric problem statements (use formats like 'User needs...' or 'Users are frustrated because...'). For each problem statement propose the most relevant metric to track improvement and one small experiment you could run to validate it.
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