Company Knowledge & Culture Topics
Topics covering understanding a company's business model, product portfolio, strategy, culture, values, leadership, and organizational dynamics for interview preparation and market research.
Motivation for DoorDash and Staff-Level Impact
Discussion about the candidate's motivation to join DoorDash, alignment with the company's mission, values, and culture, and how they anticipate making an impact at staff level through collaboration, leadership, and cross-functional influence to drive meaningful outcomes.
Motivation for Airbnb and Role Understanding
Candidate's motivation for joining Airbnb and their understanding of the role, including alignment with Airbnb's culture, values, and product domain, to assess fit during the interview process.
Airbnb Business Model and Policies
Covers domain knowledge for Airbnb as a two sided marketplace including how guests and hosts interact, typical issue patterns, the Resolution Center, cancellation and refund policies, host damage protection and guest protection programs, and regulatory or local market considerations. Candidates should demonstrate understanding of the policy trade offs required to balance guest and host needs, typical escalation paths, how policy design affects support volume and merchant trust, and examples of how to surface systemic policy or product issues to product and legal teams.