Tools, Frameworks & Implementation Proficiency Topics
Practical proficiency with industry-standard tools and frameworks including project management (Jira, Azure DevOps), productivity tools (Excel, spreadsheet analysis), development tools and environments, and framework setup. Focuses on hands-on tool expertise, configuration, best practices, and optimization rather than conceptual knowledge. Complements technical categories by addressing implementation tooling.
Technology Evaluation and Selection
Focuses on evaluating technology options and selecting appropriate platforms or vendors. Key skills include defining business and technical requirements, creating evaluation criteria and decision matrices, running proof of concept trials, assessing total cost of ownership and vendor lock in, validating integration feasibility and operational impact, ensuring security and compliance, planning staged rollouts and migrations, and documenting governance for adoption. Interviewers may probe examples of build versus buy decisions and how pilots were used to de risk technology choices.
Technology Implementation and Tool Selection
Focuses on evaluating, selecting, implementing, and optimizing software tools and platforms across functions. Key skills include requirements gathering and stakeholder alignment, vendor shortlisting and proof of concept or pilot strategies, integration and API considerations, data migration and data quality management, configuration and customization, project planning and execution, training and enablement, adoption monitoring and change management, success metrics and ROI analysis, and post implementation optimization and governance. Applies to CRMs, ticketing systems, knowledge bases, analytics platforms, and general operational tools.