Negotiation and Conflict Resolution Questions

Covers techniques, frameworks, and interpersonal skills for resolving disputes and reaching sustainable agreements among stakeholders, teams, partners, and vendors while protecting organizational interests and preserving relationships. Candidates should demonstrate preparation skills such as defining objectives, identifying underlying interests, generating options, and establishing a best alternative to a negotiated agreement. The topic includes applying principled interest based negotiation as well as distributive and integrative tactics, concession planning, trade off analysis, and strategies for creating win win outcomes when possible. It also encompasses conflict resolution skills including active listening, reframing, mediation and facilitation, de escalation, stakeholder alignment, escalation management, handling power dynamics and cross cultural sensitivities, documenting trade offs and decisions, and measuring outcomes. Interviewers may probe judgment about when to compromise versus uphold standards, how to manage vendor or contract negotiations, how to balance compliance and business priorities, and how to preserve trust and long term partnerships while protecting the organization.