Customer and Market Analysis Questions

Covers the full range of activities for understanding customers, markets, and how those insights map to business opportunities. Candidates should be able to describe systematic market research methodologies including quantitative sources such as market reports and analytics, and qualitative methods such as customer interviews and user research. Demonstrate ability to analyze competitive landscape, buying criteria, total addressable market sizing, and trends that influence customer decision making. Include skills for gathering and synthesizing customer feedback and support data, distinguishing between isolated complaints and systemic pain points, identifying patterns and themes, and turning insights into prioritized product or service opportunities. Also assess business acumen by showing how technical or product decisions impact customer value, cost, and adoption, and by prioritizing work based on measurable customer and business impact.