Quality and Reliability Focus Questions

Describe your philosophy and concrete practices for building reliable, maintainable infrastructure. Topics include designing for fault tolerance and redundancy, defining service level objectives and service level agreements, establishing observability and alerting, automated testing and validation for changes, safe deployment patterns, incident detection and response, post incident analysis and continuous improvement, and strategies for managing technical debt while delivering business outcomes. Provide examples where prioritizing reliability improved long term operational cost or customer experience.