On Call Operations and Reliability Engineering Questions

Evaluate practices for sustainable on call operations and reliability engineering. Key areas include defining and measuring service level objectives and service level agreements, using error budget concepts to prioritize work, designing alerting and paging policies to reduce noise and fatigue, building and maintaining runbooks and on call playbooks, conducting blameless postmortems, automating repetitive operational tasks to reduce toil, and continuously improving reliability through capacity planning and redundancy. Candidates should demonstrate familiarity with incident roles, escalation paths, and how on call learnings translate into long term engineering changes.