Incident Handling and Stress Management Questions

Addresses how individuals and teams behave during critical incidents and high pressure situations. Topics include incident triage and prioritization, communication strategies with stakeholders and engineering teams, running incident calls and coordinating actions, making safe mitigation decisions, delegating and escalating effectively, maintaining composure, and participating in blameless post mortems to drive systemic improvements. Interviewers assess decision making under pressure, clarity of communication, and evidence of learning from past incidents.