Communication and Problem Solving Questions

Demonstrate your ability to explain technical concepts clearly to both technical and non technical stakeholders and to take a structured approach to difficult problems. Describe your troubleshooting methodology for incident triage prioritization and escalation how you document and share findings and examples of persistence and learning when resolving challenging infrastructure issues. Include experiences communicating during on call incidents coordinating cross functional teams translating technical trade offs for product and business leaders and producing documentation or runbooks to prevent recurrence.