Sales Support and External Stakeholder Collaboration Questions
Working with sales, customer success, marketing, legal, finance, and external stakeholders to support revenue, compliance, and customer outcomes. Topics include translating technical concepts for sales enablement, balancing sales urgency with engineering reality, aligning on go to market activities, and coordinating across many teams to deliver customer facing results. Interviewers expect examples of enabling sales, managing stakeholder expectations, and delivering cross functional content or assets.
EasyTechnical
0 practiced
Explain the differences between SLA, SLO, and SLI. Given a product pledging 99.9% availability, describe an appropriate SLI definition (what to measure), the measurement window, and how to advise sales about realistic buyer expectations and scheduled maintenance handling.
EasyTechnical
0 practiced
List and describe the key technical artifacts you produce to support sales conversations and RFP responses as a Solutions Architect. For each artifact, name the target audience (sales, legal, customer, exec), the typical level of technical detail, and when during the sales cycle you deliver it (discovery, POC, contract). Include examples such as architecture diagrams, security whitepapers, BOMs, deployment runbooks.
HardTechnical
0 practiced
You're launching a global co-sell motion with a hyperscaler partner. Define technical integration points (connectors, SSO, data sync), billing and contractual implications (referenced SKUs, revenue share, quoting model), joint support model and hand-off steps, and prerequisites you must meet to scale this co-sell globally.
MediumTechnical
0 practiced
Customer legal requires a Data Processing Addendum (DPA) with breach notification within 48 hours. Describe how you would coordinate legal, engineering, and sales to provide a response: which evidence to gather (logs, policies), who is the owner for each piece, realistic timelines, and temporary concessions you might offer while legal finalizes language.
HardTechnical
0 practiced
Sales asks to accelerate a roadmap feature by 3 months to close a $10M ARR deal. As Solutions Architect, create a decision framework to decide whether to commit: estimate engineering effort and opportunity cost, build a risk matrix (technical debt, supportability, security), estimate revenue uplift and probability, propose contingency plans, and describe how you'd present the recommendation to exec sponsors.
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