Design Process and Design Thinking Questions

Covers user centered design processes and design thinking approaches used to solve product and user experience problems. Candidates should be able to describe discovery and research activities, synthesize insights to identify user needs and constraints, frame problems and hypotheses, and translate research into measurable requirements and success metrics. This topic includes familiarity with research methods such as surveys, interviews, contextual inquiry, and usability testing; mapping techniques such as journey maps and personas; and approaches for incorporating quantitative and qualitative feedback. Interviewers will evaluate knowledge of design frameworks and methodologies, split testing for validation, accessibility and inclusive design, maintaining and scaling design systems, agile design practices, collaboration and hand off to product managers and engineers, stakeholder alignment and management, and measuring business and user impact. Senior level expectations include scaling processes across teams, mentoring and coaching designers, adapting process to constraints, and demonstrating how process choices influenced outcomes and metrics.