Operational Strategy and Process Thinking Questions
Covers how day to day operations and processes connect to broader strategy. Topics include process design, operational sustainability, cross functional coordination, capacity and resource planning, and measures that link execution to strategic objectives. Candidates should explain how operational improvements enable business goals, how different functional areas interact, and how to design processes that scale.
EasyTechnical
0 practiced
Describe a simple process you would design to turn an incident into a post-incident review (PIR). Include roles, timelines, artifacts produced, and how you would ensure the review leads to actionable improvements rather than blame.
EasyTechnical
0 practiced
Create a checklist for a blameless postmortem that ensures root causes, contributing factors, timelines, and action items are captured. Also include how you would verify actions are completed and effective over time.
MediumTechnical
0 practiced
You must create an escalation path for incidents that cross multiple teams and layers (on-call -> tech lead -> engineering manager -> director). Draft an escalation policy with time thresholds, communication methods, and criteria for escalation at each level.
MediumTechnical
0 practiced
As an SRE, how would you map and maintain service dependencies across teams to enable faster incident resolution and capacity planning? Describe tools, processes, and ownership models you would use and how to keep the map accurate.
EasyTechnical
0 practiced
Given a service with highly variable load (10k to 500k reqs/min), outline a basic capacity planning approach to decide when and how to add replicas and scale resources. Mention short-term (auto-scaling) and long-term (capacity forecasting) steps.
Unlock Full Question Bank
Get access to hundreds of Operational Strategy and Process Thinking interview questions and detailed answers.
Sign in to ContinueJoin thousands of developers preparing for their dream job.