Scaling Operations and Change Management Questions

Focused on planning and executing operational changes to support rapid organizational growth or expansion. Topics include diagnosing what breaks as scale increases, capacity planning for people and systems, enabling new capabilities, process standardization, tooling and automation choices, cross functional coordination, training and enablement, governance and operating models, risk identification and mitigation, phased rollouts and pilots, and communicating changes across stakeholder groups. Candidates should be prepared to walk through concrete plans for scaling headcount, geographic expansion, or rolling out new methodologies at scale while managing transition risk and measuring outcomes.