Salesforce and Sales Technology Management Questions
Hands on experience configuring customizing and administering customer relationship management platforms such as Salesforce and the broader sales technology stack. This includes designing clean data models for accounts contacts opportunities leads and custom objects; creating fields page layouts record types and validation rules; implementing declarative automation such as workflow rules process flows and scheduled processes; defining security and access controls including profiles permission sets and sharing models; establishing data quality controls and master data management practices to prevent duplicates and missing fields; architecting integrations using application programming interfaces webhooks middleware and batch integration patterns including error handling retries and monitoring; designing extract transform load and synchronization processes to maintain a single source of truth; managing development test and production environments and release processes with change management and testing practices; and driving user adoption through training documentation stakeholder engagement and enablement programs. Interviewers evaluate the ability to translate business requirements into technical configuration and integration decisions that preserve data integrity scalability and forecast reliability.
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