Common CRM Platforms and Their Characteristics Questions

Understand major CRM platforms: Salesforce (enterprise, highly customizable, high complexity), HubSpot (SMB-friendly, easier to use), Microsoft Dynamics (enterprise, often used with other Microsoft tools), Pipedrive (sales-first focus). Know basic differences in ease of use, cost, customization, and typical customers. This isn't about being an expert in each, but recognizing that different tools serve different needs.