Lyft Business & Services Familiarity Questions
Familiarity with Lyft's business model, core products and services (ridesharing platform, mobility offerings, pricing strategy), partnerships, and market positioning as part of understanding the company's business and culture.
MediumTechnical
0 practiced
You are considering adding seat selection to Lyft Shared (pool) rides to improve rider satisfaction. What product, UX, and operational changes are required? Model qualitatively how seat selection might impact matching efficiency, average wait times, and the complexity of the dispatch algorithm. Include edge cases you must handle.
MediumTechnical
0 practiced
Design an improved in-app safety reporting flow for riders and driver-partners to report incidents quickly and confidentially. Specify the steps in the flow, what data should be captured, how to route and prioritize incidents to operations, and three metrics to measure program effectiveness.
EasyTechnical
0 practiced
Describe the types of partnerships Lyft pursues (e.g., OEMs, transit agencies, healthcare providers, corporate travel managers, payment providers). For each partnership type provide one concrete example of the value exchanged — what Lyft gains and what the partner gains — and one key metric you would use to evaluate that partnership.
EasyTechnical
0 practiced
Summarize Lyft's market positioning relative to competitors such as Uber, regional players, public transit, and micromobility services. Identify three positioning strengths Lyft could emphasize in product messaging and two vulnerabilities that product teams should be mindful of.
HardTechnical
0 practiced
Design a forecasting model and operational plan to predict demand surges during city-wide events (concerts, sports). Specify required data inputs (ticket sales, historical demand, weather), suggested modeling approach, evaluation metrics (forecast accuracy, recall of surge events), and how PMs should operationalize forecasts into incentive planning and driver supply management.
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