Google Customer Support Manager (Senior Level) - Comprehensive Interview Preparation Guide

Google's interview process for senior manager roles typically consists of a recruiter screening phase, followed by phone-based behavioral and operational interviews, and a multi-round onsite interview component. The process evaluates leadership capability, operational expertise, cross-functional collaboration, strategic thinking, and alignment with Google's leadership principles (Googleyness). Expect a total process lasting 4-6 weeks from initial contact to offer.