Senior Technical Support Engineer - FAANG-Standard Interview Preparation Guide
Technical Support Engineer
Senior
7 rounds
Updated 11/23/2025
This guide is based on general FAANG interview practices and may not reflect specific company procedures.
Senior Technical Support Engineer interviews at FAANG companies typically follow a 7-round process designed to assess deep technical expertise, system design thinking, problem-solving under pressure, leadership capabilities, and cultural fit. The process spans 4-6 weeks and includes recruiter screening, multiple technical rounds covering infrastructure design and complex troubleshooting, behavioral assessment aligned with company leadership principles, and hiring manager evaluation. This role requires demonstrated ability to own complex technical initiatives, mentor team members, and drive continuous improvement in support processes.
Interview Rounds
1
Recruiter Screening Call
25 min4 focus topicsculture fit
2
Technical Phone Screen - Complex Troubleshooting and Architecture
50 min5 focus topicstechnical
3
System Design and Infrastructure Architecture Round
75 min5 focus topicssystem design
4
Technical Interview - Networking, Operating Systems, and Infrastructure
60 min5 focus topicstechnical
5
Technical Interview - Complex Problem Resolution and Incident Management
60 min5 focus topicstechnical
6
Behavioral and Leadership Round
50 min6 focus topicsbehavioral
7
Hiring Manager Round - Role Fit and Strategic Alignment
50 min4 focus topicsbehavioral
Additional Information