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FAANG-Standard Interview Preparation Guide: Junior Technical Support Engineer

Technical Support Engineer
Junior
6 rounds
Updated 11/23/2025

This guide is based on general FAANG interview practices and may not reflect specific company procedures.

FAANG companies conducting interviews for Junior Technical Support Engineer positions typically follow a structured multi-round process designed to assess technical fundamentals, troubleshooting abilities, customer service mindset, infrastructure knowledge, and cultural fit. Rounds progress from initial screening through specialized technical assessments to behavioral evaluation and final hiring manager approval. The process emphasizes both technical depth and soft skills, with particular focus on problem-solving methodology, communication clarity, and collaboration abilities.

Interview Rounds

1

Recruiter Phone Screen

2

Technical Phone Screen - Troubleshooting Fundamentals

3

Technical Assessment - Hands-On Troubleshooting Scenarios

4

Infrastructure, Systems, and Support Operations

5

Customer Service, Communication, and Scenario-Based Support

6

Behavioral Interview and Cultural Alignment

Additional Information

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