Amazon Technical Support Engineer (Junior Level) - Comprehensive Interview Preparation Guide

The interview process for a Junior Level Technical Support Engineer typically consists of an initial recruiter screening, followed by a technical phone screen to assess troubleshooting fundamentals, and 4-5 onsite interview rounds covering system knowledge, incident response, technical collaboration, and behavioral evaluation. The process is designed to assess both technical competency in diagnosing and resolving issues and soft skills in customer interaction and team collaboration.