Amazon Technical Support Engineer (Entry Level) - Interview Preparation Guide
Technical Support Engineer
Amazon
entry
6 rounds
Updated 2/22/2026
Amazon's interview process for entry-level Technical Support Engineer roles typically consists of an initial recruiter screening, technical phone screen(s) focused on troubleshooting methodology and technical fundamentals, and onsite rounds featuring technical problem-solving scenarios, system administration assessments, behavioral interviews aligned with Amazon Leadership Principles, and customer interaction simulations. The process is designed to evaluate technical aptitude, problem-solving approach, communication skills, and cultural fit.
Interview Rounds
1
Recruiter Screening
30 min3 focus topicsculture fit
2
Technical Phone Screen - Troubleshooting Scenario
45 min5 focus topicstechnical
3
Technical Phone Screen - System Administration Fundamentals
45 min5 focus topicstechnical
4
Onsite Interview - Technical Troubleshooting and System Scenario
60 min5 focus topicstechnical
5
Onsite Interview - Amazon Leadership Principles and Behavioral Assessment
45 min6 focus topicsbehavioral
6
Onsite Interview - Role-Specific Technical Questions and Infrastructure Knowledge
50 min5 focus topicstechnical