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Amazon Technical Support Engineer (Entry Level) - Interview Preparation Guide

Technical Support Engineer
Amazon
entry
6 rounds
Updated 2/22/2026

Amazon's interview process for entry-level Technical Support Engineer roles typically consists of an initial recruiter screening, technical phone screen(s) focused on troubleshooting methodology and technical fundamentals, and onsite rounds featuring technical problem-solving scenarios, system administration assessments, behavioral interviews aligned with Amazon Leadership Principles, and customer interaction simulations. The process is designed to evaluate technical aptitude, problem-solving approach, communication skills, and cultural fit.

Interview Rounds

1

Recruiter Screening

2

Technical Phone Screen - Troubleshooting Scenario

3

Technical Phone Screen - System Administration Fundamentals

4

Onsite Interview - Technical Troubleshooting and System Scenario

5

Onsite Interview - Amazon Leadership Principles and Behavioral Assessment

6

Onsite Interview - Role-Specific Technical Questions and Infrastructure Knowledge

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