Airbnb Account Manager (Mid-Level) Interview Preparation Guide

Airbnb's interview process for account management roles typically follows a structured multi-stage approach. The process begins with a recruiter screening to assess background, motivation, and baseline fit. Phone interviews follow to evaluate communication skills, account management acumen, and situational problem-solving. Onsite rounds assess technical product knowledge, CRM proficiency, strategic thinking, sales ability, customer success mindset, and cultural alignment. Behavioral questions focus on real-world account scenarios, relationship management, and cross-functional collaboration.