Operational Excellence and Change Management Questions

Focus on operational discipline and processes that enable safe, repeatable, and observable changes to network systems. Topics include change approval and scheduling, staging and test strategies such as canary and phased rollouts, rollback and remediation planning, configuration and version control for network state, automation and testing of operational workflows, runbooks and knowledge capture, monitoring and alerting tied to service level objectives, incident handoffs, and metrics for tracking toil and operational effectiveness. Candidates should be able to justify process choices by risk profile and organizational constraints, design measurable automation and testing to reduce mean time to repair and to prevent regressions, and describe cultural practices for continuous improvement.