Troubleshooting and Diagnostic Approach Questions

Covers a methodical approach to diagnosing and resolving operational and technical issues. Candidates should walk through steps such as reproducing the issue, isolating affected components and time windows, inspecting logs and audit trails, validating data flows and integrations, forming and testing hypotheses with low risk checks, communicating findings, and executing remediation or escalation with rollback plans. Interviewers will assess the candidate's ability to reason about system interactions and select pragmatic fixes.