Post Incident Analysis and Improvement Questions
Covers the end to end process of investigating incidents and converting findings into durable program improvements. Candidates should be able to describe how to run structured post incident reviews and root cause analyses that probe beyond the immediate failure to uncover underlying system, process, human, and governance causes. Topics include evidence collection, timeline reconstruction, causal analysis techniques, identification and prioritization of corrective actions, remediation tracking and verification, validating effectiveness of fixes, communicating lessons learned across teams, and using incident data to inform risk assessments and policy or process changes. Emphasis should be placed on practical examples of preventing recurrence, balancing near term containment with long term fixes, and building a blameless culture that supports continuous improvement.
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