Matter Management System Optimization Questions

Improving case and matter management systems by addressing data quality in intake, designing workflows to reduce manual touchpoints, implementing automated routing and approvals, reducing duplicate data entry, improving taxonomy and matter categorization for analytics, and managing complex matter hierarchies. Candidates should cover root cause analysis of bottlenecks, change management and user training, data governance practices, integration patterns with other legal and business systems, and measurable outcomes from process and system changes.