Learning Technologies and Platforms Questions
Knowledge of the ecosystem of tools and platforms used to support learning and development, including learning management systems that deliver courses and track compliance, learning experience platforms that focus on personalized learner journeys, virtual classroom and video conferencing tools for live instruction, content authoring software for course creation, microlearning and mobile learning applications, and collaboration and social learning tools. Understand core features such as course delivery, enrollment and progress tracking, reporting and analytics, user experience and accessibility, content management and versioning, and integration with human resources and talent systems. Be aware of implementation and adoption considerations such as change management, data privacy and security, single sign on and integrations, content curation versus content creation, vendor selection criteria, and measures of learning effectiveness including usage metrics and learning outcome analytics. Stay current on trends like artificial intelligence for personalization and recommendations, adaptive learning, mobile first design, and bite sized learning. Emphasize that technology is an enabler of learning strategy rather than a substitute for sound instructional design and facilitation.
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