Learning Platform Administration Questions
Administration and operational management of learning technology platforms and learning management systems. This topic covers hands on configuration and optimization tasks including user and role management, permission and access control, course creation, content deployment and versioning, assessment and grading workflows, enrollment and completion automation, and credential or certificate management. It also includes reporting and analytics design and dashboard creation to monitor learner progress and program effectiveness, integrations with identity providers and single sign on, application programming interface based integrations with content repositories and external systems, backup and release management processes, performance monitoring and scalability tuning, governance and compliance settings for data retention and privacy, routine maintenance, troubleshooting common technical issues, and user support and training. Candidates should be able to describe specific configuration changes they made, how they designed reporting and dashboards, approaches to automating enrollment and completion, how they handled content versioning and releases, how they implemented integrations and single sign on, and strategies they used to improve adoption, stability, and course effectiveness.
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