DevOps Engineer (Operations) Employment type: Ongoing Grade: Clerk Grade 7/8 salary range $113,574 - $125,720 + super Location: Sydney with weekly office attendance and hybrid working About the Role The DevOps Engineer is part of the Development Operations team within the broader Platform, Development and Operations function. This role blends platform engineering, DevOps practices, and operational support, with a strong focus on Azure-based infrastructure, automation, and data platforms. You will contribute to the design, automation, support, and continuous improvement of cloud-native services while also playing a key role in operational support, ticket investigation, and platform reliability. This is an ideal opportunity for someone who is developing toward a DevOps Engineer level, with hands-on exposure to both engineering and production operations in a real-world environment. Key Responsibilities Operational Support, Ticketing Investigation Investigate, troubleshoot, and resolve Level 1–3 support tickets across: Azure platform services Data tools (ADF, Snowflake, Power BI, Tableau) Perform incident management, root cause analysis, and system debugging Support ticket-driven work across both platform and data environments Contribute to improving operational processes and response times DevOps, Automation CI/CD Build, maintain, and enhance CI/CD pipelines using Azure DevOps and YAML pipelines Automate infrastructure provisioning, deployments, and operational processes Contribute to automation initiatives that improve platform efficiency and reduce manual work Support and evolve DevOps best practices across the team Data Platforms Workflows Support and maintain data platforms and workflows Assist with data pipeline reliability and performance Work across data and platform boundaries to ensure end-to-end service delivery Monitoring, Maintenance Reliability Monitor system performance, availability, and security Support patching, upgrades, and platform maintenance Contribute to logging, monitoring, and alerting improvements Maintain configuration records and documentation (e.g., CMDB) Collaboration Technical Contribution Work closely with teams across platform, development, and operations Participate in agile delivery and contribute to shared outcomes Provide support and guidance to junior team members where appropriate Collaborate on cross-functional platform enhancements and projects About You You are a technically capable and motivated DevOps or Platform Engineer with a strong interest in cloud automation, infrastructure, and operational excellence. You are comfortable working across both engineering and support contexts, and you enjoy solving real world platform and data challenges. Essential Skills Experience Experience in DevOps, Platform Engineering, or Cloud Engineering roles Strong exposure to Azure (preferred) or AWS/GCP Experience with: CI/CD pipelines (Azure DevOps, YAML pipelines) Infrastructure as Code (IaC) (Bicep, Terraform, ARM) Experience handling ticket-based operational support and investigation Strong troubleshooting and problem-solving skills Knowledge of cloud networking concepts (VNets, subnets, DNS, security groups) Experience with scripting (PowerShell, Python, Bash) Familiarity with version control systems (Git) Strong communication and collaboration skills Nice to have Experience with : Azure Data Factory (ADF), Snowflake, Power BI, Tableau Web applications and APIs Containerization (Docker, Kubernetes) Exposure to: Cloud security practices Monitoring and logging tools Software engineering experience (e.g., React, Express, TypeScript) Experience supporting data workflows and analytics platforms Why Join Us? Be part of a high-performing, supportive engineering team that values collaboration and knowledge sharing. Work on interesting, technically challenging projects that genuinely matter. Access ongoing learning and development opportunities, including exposure to cloud, DevOps, and emerging AI technologies. Enjoy a flexible hybrid working environment with one day per week in the office. Receive a competitive salary and superannuation package aligned to Clerk Grade 9/10. What We Need From You To apply, please attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter, please share your motivation for applying and your relevant skills.