CHIEF TECHNOLOGY OFFICER (CTO)
Industry: ICT / Public Sector / Digital Transformation
A leading public sector ICT organisation is seeking an experienced Chief Technology Officer (CTO) to lead enterprise-wide digital transformation, technology governance, innovation, and strategic ICT operations.
This is a senior executive leadership role suited to a highly strategic technology professional with strong experience in digital transformation, enterprise systems, ICT governance, infrastructure management, cybersecurity, and large-scale technology enablement initiatives.
The successful candidate will drive technology strategy, business systems modernisation, operational optimisation, and digital inclusion initiatives while ensuring alignment with organisational objectives and national ICT priorities.
THE ROLE
The Chief Technology Officer will be responsible for leading the organisation's digital transformation journey and overseeing the planning, acquisition, implementation, maintenance, and governance of enterprise technology solutions.
The role combines strategic ICT leadership, enterprise architecture, cybersecurity governance, digital innovation, infrastructure oversight, service provider management, operational systems enablement, and executive stakeholder engagement.
The CTO will play a key role in driving customer-centric technology solutions and enabling universal access through modern digital platforms and emerging technologies.
KEY RESPONSIBILITIES
Technology Strategy & Digital Transformation
Leading enterprise digital transformation initiatives aligned to organisational strategy
Driving innovation and adoption of emerging technologies including:
AI
Big Data
IoT
Cybersecurity technologies
Developing and implementing ICT strategies, business plans, and Annual Performance Plans (APPs)
Ensuring technology solutions support operational efficiency, citizen convenience, and digital inclusion objectives
Providing strategic technology input into organisational and operational planning processes
ICT Governance & Risk Management
Developing and implementing ICT governance frameworks, policies, procedures, and controls
Establishing and managing ICT governance structures aligned to King IV principles
Managing ICT risks, risk registers, mitigation strategies, and compliance requirements
Ensuring legislative and regulatory compliance across ICT operations and reporting
Infrastructure, Security & Systems Management
Overseeing implementation and maintenance of enterprise ICT infrastructure including:
Servers
Firewalls
Routers
Switches
Backup systems
Disaster recovery environments
Managing information security systems including:
Antivirus solutions
Monitoring systems
Audit trails
Access control systems
CCTV environments
Ensuring all ICT systems remain secure, available, and operationally efficient
Enterprise Systems & Business Process Management
Managing implementation and support of enterprise systems including:
Microsoft solutions
SAP ERP
ArcGIS
Communication systems
Driving automation and reengineering of business processes
Ensuring systems are implemented according to SDLC and project management standards
Managing system enhancements, integrations, testing, implementation, and operational support
Operational Systems & Connectivity
Managing operational systems supporting business delivery and connectivity initiatives
Overseeing Wide Area Network, Wi-Fi, Internet, Intranet, email, telephony, and communication platforms
Supporting implementation and maintenance of operational technology solutions and connectivity services
Reporting & Performance Management
Managing ICT reporting frameworks and governance reporting calendars
Ensuring accurate reporting across:
ICT security
Projects
Infrastructure
Systems performance
Operational delivery
Supporting reporting automation and dashboard development initiatives
Monitoring departmental performance against strategic objectives and APP targets
Service Provider & Vendor Management
Managing ICT vendors, contracts, SLAs, and outsourced service providers
Monitoring vendor performance and ensuring contractual compliance
Managing procurement-aligned ICT delivery and support services
Driving strong stakeholder engagement and service delivery governance
Leadership & Team Management
Leading and developing high-performing ICT teams
Driving capability development, coaching, mentoring, and performance management
Building a culture of professionalism, integrity, accountability, and operational excellence
Managing budgets, operational resources, infrastructure, and ICT assets effectively
WHAT WE ARE LOOKING FOR
Key Requirements
Matric
Bachelor's Degree or National Diploma in:
Computer Science
Information Systems
Information Technology
Or related field (NQF Level 7)
Certifications advantageous in:
COBIT
ITIL
Project Management (PMBOK / PRINCE2)
IT Governance
Minimum 5–7 years' ICT experience
Minimum 5 years' ICT management experience engaging with users at all levels
Minimum 5 years' experience managing internal and external ICT systems implementation and maintenance
Minimum 3 years' public sector experience
Proven experience leading business transformation through digital technologies
WHO YOU ARE
A strategic and visionary technology leader
Strong governance and operational management capability
Commercially and operationally astute
Passionate about innovation and digital transformation
Strong stakeholder engagement and executive communication capability
Results-driven with strong leadership and decision-making skills
Able to operate effectively within complex enterprise and public sector environments
WHY THIS ROLE
Executive leadership opportunity within a nationally significant ICT environment
Strategic role driving enterprise digital transformation and innovation
Opportunity to influence digital inclusion and technology enablement initiatives
Exposure to enterprise systems, cybersecurity, governance, and operational transformation
High-impact leadership role with strong strategic and operational influence
