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AFCA
The Product Designer will lead the research, design, and delivery of exceptional digital services for AFCA.
This is your chance to work across a diverse range of products at different stages of development, from early experimentation and optimisation to feature design and user journey mapping. You will have proven experience and feel comfortable working in multiple modes, including high-rates of experimentation and optimisation. Reporting into the Senior Manager -Customer Experience, this is a rare chance to utilise your design skills to enhance and optimise accessibility of AFCA’s services.
This is initially a 12 month fixed-term contract.
Typically in this role you will:
To be successful, you will need:
To apply
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au.
AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.
Fairness feels good
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
This job is found at InterviewStack.io
