Pre-Sales Engineer I

The Pre-Sales Engineer I focuses on answering technical questions as they arise from sales, while partnering with first-year sales associates to consult with prospects and customers regarding after warranty data center maintenance & network optimization. The Pre-Sales Engineer I designs & architects’ technical solutions to meet evolving customer needs. Assists the sales team on subject matters such as storage, server, networking, as well as professional and Parkview Managed Services. Provides on-going technical sales training to the sales team.

What you’ll be doing:

• Track and answer incoming technical questions from the sales force to identify the proper solutions and identify support caveats.
• Participate on discovery and technical conference calls with first-year sales associates serving as the technical resource on hardware & software architecture, network architecture, and our managed service offerings.
• Develop and enhance your technical expertise, sales ability, account management skills, and exceptional customer focus.
• Create & deliver technical product & support presentations for external partners and customers.
• Present capability assessments and validations as it applies to the technical sales process.
• Pursue business development opportunities to align with company’s global business objectives and profit margin goals.
• Provide coaching and professional development to first-year sales associates to enhance their product knowledge, technical acumen, & best practices.
• Monitor technical solutions proposed throughout the sales process and alert the account teams to potential risks of deal closure.

What we’re looking for:

• A minimum of three (3) years of successful technical sales and/or pre-sales experience.
• Basic knowledge of data center topology, hardware and software.
• Experience with selling server and enterprise storage and/or hardware maintenance solutions.
• Experience with selling Data Center Technologies or in running Data Centers.
• Knowledge of legacy hardware technologies a plus.
• Experience with sales training a plus.
• Evidence of strong written and verbal communications skills.

Bonus Points:

• Industry Certifications in Virtualization, Cloud, Networking, or Security
• CCNA certified

Education:

• Bachelor’s degree preferred. Will take experience into consideration.

Travel:

• 10%