Your role:

• Maintain and update the system database, ensuring accuracy and completeness of information
• Handle enquiries from internal and external parties effectively and professionally
• Communicate and collaborate with internal and external stakeholders effectively
• Conduct market and data analysis, and prepare regular reports to track performance and identify areas for improvement
• Assist the team with ad hoc tasks as assigned by the supervisor

To succeed in this role:

• Degree holder in Business, IT or other related disciplines
• Self-motivated and proactive attitude towards work
• Strong analytical skills and attention to details
• Ability to work under pressure in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and other Office applications
• Knowledge in programming language like Excel VBA, JavaScript, ASPX/ASP.Net, PHP, MySQL is an advantage
• Knowledge in the telecommunication operation workflow from ordering, implementation to services maintenance is a plus
• Good command of both spoken and written Chinese and English, Mandarin is preferable

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.