Customer Obsession for Players Questions

Apply the customer obsession mindset to players by centering decisions around player experience and measurable player outcomes. Discuss key signals such as retention, engagement, session length, churn, conversion, net promoter score, community feedback, and qualitative playtest insights. Describe how you would prioritize features that improve player experience, how to instrument telemetry and run split testing to validate hypotheses, and how to balance short term gains with long term player trust and fairness. Include examples of trade offs considered, metrics used, and how player feedback influenced iterations.