Impact and Trade Off Analysis Questions

Focuses on evaluating proposed solutions by estimating business impact, implementation complexity, and the trade offs among competing priorities. Candidates should be able to articulate expected effects on customer satisfaction, resolution rate, operational cost, merchant or partner retention, and team capacity; quantify or reasonably estimate magnitude and timing; identify dependencies and risks; compare short term versus long term fixes; and propose measurement plans, experiments, or rollout strategies to validate assumptions. Emphasize clear reasoning about opportunity cost, safety nets, rollback criteria, and decision thresholds.