Conflict Resolution and Performance Management Questions

Techniques for handling interpersonal conflict, resistance to change, and individual performance issues while preserving relationships and team effectiveness. Topics include preparing and delivering difficult feedback, mediating disputes, running restorative or problem solving conversations, distinguishing behavior from intent, documenting expectations, and escalating or invoking formal performance processes when required. Interviewers assess maturity in balancing candor and empathy, in facilitating durable resolutions, and in preventing conflict recurrence.