Information Technology Automation and Operational Efficiency Questions

Evaluate the candidate s strategy for reducing manual work and increasing efficiency through automation. Topics include automation roadmaps, infrastructure automation, configuration management, infrastructure as code, deployment and release automation, runbook and playbook automation, self service capabilities and service catalogs, process orchestration, testing and validation of automation, automation governance and change control, measuring impact on cost and operational cycle time, and lessons learned from automation initiatives including rollback strategies and knowledge transfer. Interviewers may request concrete examples of automation projects and their business impact.