Enterprise Application Implementation and Change Management Questions

Assesses end to end practices for large software implementations and the organizational change they require. Topics include planning and governance for enterprise resource planning and customer relationship systems, vendor selection, data migration strategies, testing and cutover planning, phased rollouts, stakeholder engagement and communication plans, training and adoption programs, support and hypercare models, and measures of success tied to business outcomes. Candidates should be able to describe risk mitigation, sponsor engagement, and how they drove user adoption and measured realized benefits.