Customer Focus and Market Awareness Questions

Covers the ability to align technology strategy and investment decisions to customer outcomes and market dynamics. Interviewers assess how candidates gather and use customer insights, prioritize features and platform work that improve customer experience, and measure impact using business oriented metrics. Candidates should be able to describe competitive landscape awareness, product market fit considerations, segmentation and persona thinking, and how they translate market signals into technology roadmaps and go to market enablement. The topic also includes stakeholder engagement with product and commercial teams, trade off conversations between speed and quality, and ways to demonstrate return on investment from customer centric initiatives.