Training Design and Capability Building Questions

Covers the design and delivery of learning and capability programs that enable technology adoption and sustained behavior change. Topics include conducting learning needs analysis and skill gap assessment, audience segmentation, defining learning objectives, choosing delivery modalities and blended approaches, creating curricula and job aids, designing train the trainer and super user programs, piloting and iterating content, integrating on the job reinforcement and performance support, and measuring effectiveness and transfer. Interviewers will probe scalability, localization, accessibility, links between training and adoption metrics, and examples of measurable outcomes.