Ongoing Coaching and Change Support Questions

Approach to sustaining adoption through coaching, reinforcement, and operational support after launch. Topics include one on one and group coaching for leaders and managers, train the trainer programs and change champion networks, help desks or community of practice models, real time diagnosis of adoption barriers, targeted reinforcement activities such as refresher training and role modeling, and mechanisms to measure and iterate on behavior change. Candidates should explain how they scale coaching, transition ownership to business stakeholders, and embed feedback loops and monitoring to sustain gains.