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Production Engineering and Incident Response Questions

Operational practices for running services in production and responding to incidents. Topics include monitoring and alerting design, on call procedures, incident triage and mitigation, root cause analysis and postmortem writing, debugging in production, runbook creation and execution, incident communication and escalation, automation to reduce toil, and preventive practices such as chaos engineering and capacity testing. Interviewers typically ask for concrete incidents, actions taken, lessons learned, and changes implemented.

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